Voyager builds technology platforms and products for financial services, digital commerce, digital marketing and consumer engagement that enable individuals, businesses, organizations and whole cities to reach out and serve more people.
PLDT HOME believes that the strongest connections are at home. It provides Filipino families with a compelling suite of multimedia products and services so they can stay connected and easily access quality entertainment, information, security and other digital services in the comfort of their homes.
PLDT Enterprise is the group’s B2B arm and is tasked with the mission of empowering Philippine enterprises large and small as they pursue their respective digital transformation journeys.
ePLDT is the premier information and communications technology company in the country, delivering world-class solutions to both large enterprises and the SMEs across various industries.
PLDT Global delivers international services for overseas Filipinos as the leading offshore Filipino information and communications technology company.
Smart Communications is the group’s wireless services provider that provides a wide range of innovative prepaid, postpaid and mobile broadband services.
Sun offers a wide range of service innovations for mobile telephony from voice, messaging and international roaming services to wireless broadband and value-added services.
TNT is Smart's value brand that provides fast and reliable LTE connections and affordable call, text and data services.
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The #MyNumber service simplifies the hotline system of any business to a single, easy-to-remember four to eight-digit contact number beginning with the hash sign or pound key (e.g. #8888). This single number is accessible to consumers nationwide through PLDT landlines, Smart, Talk N’ Text, and Sun mobile subscribers.
It solves the problem where businesses promote several hotline numbers for different regions into one central number for all their consumers in the country. These enterprise organizations can replace their existing roster of contact numbers for different stores and/or area codes with one nationwide contact number.
“Having a simple, easy-to-remember hotline number is a very effective customer engagement tool for a lot of enterprises, especially for service-oriented industries such as fast food, banking, and logistics. PLDT #MyNumber can drive sales, build your brand, and enhance the overall customer experience with a unique, singular hashtag number accessible nationwide,” says PLDT First Vice President and Head of PLDT ALPHA Enterprise Jovy Hernandez.
This solution enables an enterprise organization to receive more calls from customers. Whether the customer is calling from Metro Manila or other parts of the country, all PLDT landline calls from customer to hotline are free of charge while 75 Million Smart, Talk ‘N Text, and Sun mobile subscribers can also access PLDT #MyNumber and enjoy a lower per-minute cost for their calls (compared to conventional mobile to landline cost). Call costs are covered by the company operating the hotline.
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