PLDT - Billing Inquiries

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BILLING INQUIRY FAQs

1. What is my current outstanding balance?

2. Can I request for my current statement of account?

3. How much is my past due account?

4. Can I have a breakdown of my past due account?

5. How do I get hold of my historical SOA?

6. How do I change my billing address?

7. Why am I being overcharged in my bill?

8. Who is my Corporate Revenue Assistance?

9. When is my billing due date?

10. When is my billing cut off date?

BUSINESS CENTERS

Click on the link to visit the nearest PLDT business center in your area.

NORTH METRO MANILA
SOUTH METRO MANILA
EAST METRO MANILA
WEST METRO MANILA
NORTH LUZON
VISAYAS
MINDANAO

REQUEST FOR BILLING STATEMENT

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CHARGING RATES

Rates would depend on the type of product or service availed by the customer. Our Relationship Managers would be happy to discuss with you the rates of our business solutions and packages.

For Billing Services:

Dial 177 or 688-2700
Then press option 2

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